Last Updated: 17/4/2025

1. Introduction

Welcome to LTES (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ltes-global.com (the “Website”), and interact with our services.

If you have any questions or concerns about this Privacy Policy, please contact us at info@ltes-global.com.

By using our Website and services, you consent to the practices described in this policy.

2. Information We Collect

When you use our Website, we may collect the following types of information:

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

        • Name
        • Email address
        • Phone number
        • Billing and payment details
        • Account login credentials
        • Any other information you choose to provide

2.2. Automatically Collected Information

When you visit our Website, we may automatically collect:

        • Device and Usage Information (IP address, browser type, operating system, pages viewed, time spent on pages)
        • Cookies and Tracking Technologies (See Section 6 on Cookies)

2.3. Third-Party Data

We may receive data from third-party services, such as payment processors or social media platforms, in accordance with their policies.

3. How We Use Your Information

We use your personal data for the following purposes:

    • To provide and improve our services (e.g., user account management, customer support)
    • To process transactions (e.g., payments, billing)
    • To communicate with you (e.g., updates, promotional emails, service notifications)
    • To personalize your experience (e.g., recommended courses, tailored content)
    • To ensure security and prevent fraud
    • To comply with legal obligations

We will not use your personal information for any other purposes without your consent.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

    • Service Providers: We may share information with third-party vendors who assist us in operating our Website (e.g., payment processors, email providers).
    • Legal Compliance: If required by law, we may disclose information to comply with legal processes, enforce our terms, or protect rights and safety.
    • Business Transfers: In the event of a merger, sale, or transfer of assets, user data may be included in the transaction.

5. How We Protect Your Information

We take appropriate security measures to protect your personal data, including:

    • Secure servers and encryption technologies
    • Restricted access to personal data by authorized personnel only
    • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. Cookies may collect:

    • Essential Information (for login and security)
    • Analytics and Performance Data (to improve our Website)
    • Marketing and Advertising Information

You can manage your cookie preferences through your browser settings.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

    • Access Your Data – Request a copy of the personal data we hold about you.
    • Correct Your Data – Request corrections to inaccurate or incomplete information.
    • Delete Your Data – Request that we delete your personal data, subject to legal limitations.
    • Opt-Out of Marketing – Unsubscribe from promotional communications.
    • Restrict or Object to Processing – Limit how we use your data in certain cases.

To exercise any of these rights, contact us at info@ltes-global.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read their privacy policies before providing any personal data.

10. International Data Transfers

If you are located outside of Greece, your data may be transferred and processed in other countries where our servers or third-party service providers are located. We take appropriate safeguards to ensure your data is protected.

11. Children's Privacy

Our services are not intended for children under the age of 13 (or relevant age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for removal.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.