Translation Department: the translation director oversees all division activities, has the overall responsibility for the quality assurance procedures ensuring that all activities meet the company’s standards and evaluating service performance.

• Workflow: our workflow allows optimisation of the translation and localisation process cycle and ensures best possible coordination and management of resources, from internal to external personnel and from linguistic to non-linguistic technical resources.
• Tools: we use industry standard computer aids for translation, localisation, and DTP, and we have strong technical background knowledge. We constantly monitor related technologies so that we maintain an up-to-date expertise in language related tools and technologies.
• DTP: we comprise professional DTP service that allows us to process multiple file formats and deliver material to our customers in the required format so that no further processing is needed.
• Quality Assurance : a team of language specialists supervised by our language quality assurance manager perform regular evaluations on translated and localised material. We emphasize on internal and customer feedback processing and on continuous development of our translators and reviewers and we ensure a uniform high level of quality.

Academic Department: the academic director oversees all division activities, has the overall responsibility for the quality assurance procedures ensuring that all activities meet the company’s standards and evaluating all personnel performance.

• Curriculum development: a team of specialists is constantly researching into new publications and technologies for the further development of the materials carefully chosen to meet the particularities of the programme.
• Examinations: an examinations officer has awareness of language testing exams administered, both in Greece and abroad. She/he has full responsibility over all exam candidates and also designs short intensive courses for the participant’s familiarity with the exam format and testing procedures.
• Seminar and Workshops: a team of coordinators organise and design intensive business seminars to meet the current needs and the immediate objectives of the participants. Materials and scheduling are specified accordingly.
• Academic Coordination: the senior academic coordinator is responsible for recruitment and oversees the overall facilitation of programmes in each company run by the respective coordinator who facilitates a successful programme as an advisor to instructors supporting them on all accounts and is the liaison between the instructors and the Training and Development Manager or the Client themselves. Highly trained instructors, each with their own charismatic style and vivid personality, provide a highly communicative session tailor-made to address their participant’s needs and help them overcome their weaknesses and attain their objectives.

In-House Professional Development: Trained professionals organise methodology sessions covering a wide range of literature on updated theories and techniques, customized to cater for client company needs. Extensive theoretical discussions and critiques on work practices are put forth for criticism in an effort to maintain awareness of the latest developments in our fields of operation.